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Does your Business Require Dedicated Live Help Assistance?

If so, we can provide you with our Live Chat Support Agents! Live Operators Can Answer Your Calls for You!

We offer a 24/7, Live text based Chat Support & E-mail Support. Our sessions offer functionalities to provide complete support via chat based personalised conversations, including web conferencing, customised online brochures, file transfers, and more.

Personal service is a critical success factor for any business from bricks and mortar storefronts to e-commerce Web sites. Customers demand responsive answers to questions before and after the sale, regardless of how simple the transaction may seem.

As e-commerce evolves to more complex products and services such as vacation planning, floral shipments, built-to-order computers, home theatre equipment, or even furniture and automobiles top-notch service is both a requirement and a competitive advantage. Our Live Online Chat & Email Support Team allows you to deliver the most personalised, interactive service possible in a very friendly manner over the Internet efficiently, conveniently, and in a cost-effective way.

Using our two-way, interactive text chat solution, our team gives your customers the information they need to make online and offline purchases with greater confidence.

It Is Very Easy to UseYou !!

Your customers can initiate a Live Online Chat session from your Web site by simply clicking on the Live Help icon on your Web site. Our trained & friendly helpdesk operators, receive a request help signal and then they immidiately start interacting with the customer through a chat window giving them every information in a friendly and helpful manner.

Our highly trained and extremely professional Support Team provides Online Support for the client's website. We provide customer support and services to the audience of the website in IRC platform based as well simple, one-to-one interface, equipped with a text box and a browser window to add a personal touch. The Support Professionals answer questions promptly and efficiently, and can even send any web page to the user via the browser window. The browser window can also be used to send users to specific areas of the client's website.

Among the many advantages of the Support Team, one primary benefit is that it functions also as a user feedback. The problems and queries mentioned by the users give guidelines to improve web-interaction.

Our highly trained & professional Customer Support Team provides Online Customer Support for the client's website. We provide support and services to the audience of the website in a simple interface and in a friendly manner which helps:

CHAT LIVE WITH YOUR CUSTOMERS

INCREASE SALES

REDUCE PHONE COSTS

IMPROVE ONLINE CUSTOMER SUPPORT SERVICES

WE PROVIDE 24/7 LIVE HELPDESK OPs

What does your business get?

• Online and secure customer care by offering personalised service in real time.
• Use personal contact to gain customer confidence.
• No special times
• No time limits
• 24 hours a day 7 days a week

Allow visitors to your Web Site to receive instant support about your products and/or services while visiting your Web site.

As result your company shall gain benefits the following manner:

• Satisfied customer - loyal customers
• Positive and Service oriented image
• Reduce Long Distance Costs Reduced number of visits.
• Customer Feedback-product/service improvement
• Market share growth
• Reduced senior management involvement
• Adherence to worldwide service quality standards
• Better MIS Better co-ordination

What do your Customers get?

• Correct and timely information
• Courteous and prompt customer service
• Resolution of complaints
• One-to-One interaction
• One point of contact Feel better when ongoing for repeat purchase
• Greater confidence while making purchase